Terms and Conditions

These terms govern your use of Wrap365, the software platform for vehicle wrap, paint protection film, and tint businesses, available at wrap365.app. Wrap365 is operated by Drive AI Sales Inc. together with Precision Vehicle Wraps ("Wrap365", "we", "us"). By creating an account or subscribing, you agree to these terms on behalf of yourself and the business you represent.

1. The service

A Wrap365 subscription can include, depending on your plan:

Wrap CRM: customer relationship management with automated lead follow-up, messaging, and booking, offered exclusively to wrap, PPF, and tint companies.
Shop OS: work order, photo, pipeline, and team communication software, white-labeled to your business.
Studio 360: a 3D vehicle design and film estimating studio, available in the browser.

2. Accounts

You must provide accurate business and contact information when your workspace is created, and keep it current. You are responsible for safeguarding your login credentials and for all activity that happens under your account. Tell us immediately if you believe your account has been accessed without authorization.

3. Subscriptions and billing

Wrap365 is sold as a monthly subscription, billed in Canadian dollars and processed by Stripe. Charges may appear on your statement under Drive AI Sales Inc. Your subscription renews automatically each month until you cancel. We may change plan pricing with at least 30 days written notice; the new price applies from your next renewal after the notice period.

Free trial and refunds, in plain language: when a free trial is offered, your card is charged automatically on the first day after the trial ends. If you do not want to be charged, cancel before the trial ends. Charges that have already been made are not refunded.

4. Free trials

From time to time we offer a free trial, normally 14 days unless a different length is stated at checkout. A valid payment method is required to start a trial. Your paid subscription starts automatically on the first day after the trial period ends, and your payment method is charged the full plan price at that time, unless you cancel before the trial ends. One trial per business. We may modify or withdraw a trial offer at any time for new signups; a trial already in progress is honored to its stated end date.

5. Refund policy

All subscription fees are non-refundable once charged.
If you do not cancel before your free trial ends, the resulting first charge is not refundable.
Cancelling takes effect at the end of your current billing cycle. You keep access until then, and no further charges are made after that.
No refunds or credits are given for partial months, downgrades, or unused features.

Nothing in this policy limits any non-waivable rights you hold under applicable consumer protection law.

6. Promotions and discounts

We may run limited-time promotions, such as percentage discounts for new subscriptions. Promotional pricing applies only to signups completed while the promotion is active, applies for the period stated in the offer, and cannot be combined with other offers unless we say so. After a stated promotional period ends, the regular plan price applies.

7. Your data

Your customer records, work orders, photos, and designs belong to you. You grant us the limited license needed to host, process, back up, and display that content in order to run the service. You can request a full export of your data at any time, including after cancellation for up to 30 days. We do not sell your data.

8. White-label branding

Shop OS surfaces carry your business name, logo, and colors. You confirm you have the rights to the branding and content you upload, and you are responsible for what you and your team publish through the platform. The Wrap365 software, including Studio 360, remains our intellectual property.

9. Acceptable use

Do not use Wrap365 to send spam, break the law, infringe anyone's rights, probe or disrupt the service, or resell access outside your own business. We may suspend accounts that put the platform or other customers at risk, and we will tell you why.

10. Beta features

Features marked beta are provided as-is while we finish them. They may change, pause, or ship with rough edges, and are excluded from any availability expectations that apply to the rest of the platform.

11. Availability and disclaimers

We work to keep Wrap365 fast and available, but the service is provided "as is" and "as available" without warranties of any kind, express or implied. To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the fees you paid us in the three months before the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits.

12. Termination

You can cancel your subscription at any time from your account or by contacting us. We may terminate or suspend your access for a material breach of these terms that remains uncured 14 days after we notify you, or immediately for abuse described in section 9. On termination, section 7 governs your data export window.

13. Changes to these terms

We may update these terms as the platform evolves. If a change is material, we will notify you by email or in the app at least 14 days before it takes effect. Continuing to use Wrap365 after the change takes effect means you accept the updated terms.

14. Governing law

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in it. Courts located in Edmonton, Alberta have exclusive jurisdiction over disputes arising from these terms.

15. Contact

Questions about these terms or your subscription: reach us through the account page and we respond within one business day.